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 Can I upgrade/downgrade my package?

Yes, you are free to upgrade/downgrade at any time via the client area. To do this, simply follow...

 I can't access my website!

The most likely reason you cannot access your website is because your IP may have been blocked in...

 What payment methods do you accept?

HippoHost currently accept payments via credit or debit card and PayPal. To make payment on an...

 How do I install and use FTP?

Introduction FTP is a network protocol used to transfer computer files from one host to another....

 500 Internal Server Error

Please set the following permissions to fix this error: - Ensure no directories on your account...

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