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 What payment methods do you accept?

HippoHost currently accept payments via credit or debit card and PayPal. To make payment on an...

 I can't access my website!

The most likely reason you cannot access your website is because your IP may have been blocked in...

 Can I upgrade/downgrade my package?

Yes, you are free to upgrade/downgrade at any time via the client area. To do this, simply follow...

 How do I install and use FTP?

Introduction FTP is a network protocol used to transfer computer files from one host to another....

 How fast will my purchase be processed?

New Orders: Once you have paid for your new service it is put into a queue for creation....